What Information We Collect and Why
When you open an account, we collect your name, contact details and the payment method you use — whether that is bKash, Nagad or Rocket. Each deposit or withdrawal request logs your wallet reference number so we can verify the transaction against your account wallet. We
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also collect device identifiers and session data when you access the lobby from your mobile browser, which helps us detect unusual login attempts and keep your account secure. Cookies record your session state so you do not have to log in again mid-session. We do not
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collect more than we need. Payment data tied to your bKash or Nagad wallet is used only for processing your transactions and confirming identity — it is never shared with marketing partners. Where local law in Bangladesh requires us to retain records for a set period,
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we follow those obligations and delete data once the retention window closes. If you contact our support team, the conversation is logged to help resolve your query and improve our service. All data handling is subject to applicable law and eligible-region requirements.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.